US Bank | Payment Solutions powered by Elavon

Consultation Guide


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Your trusted advisor

Our goal is to be your trusted advisor

Deposits

Deposits
Lending

Lending
Payments

Payments
Treasury Management

Treasury Management

Industry leader

We are an industry leader in payment services — a core part of our business.

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US Bank | Payment Solutions powered by Elavon

We make it easier

We make it easier to accept payments, make payments and manage payments

Payment Processing

Payment Processing
Business Credit Cards

Business Credit Cards
Treasury Management

Treasury Management

Payment Solutions You Can Trust

Fact 1

Over
1.3 Million
global customers

Fact 2

Safely processing over
3 billion
transactions every year, enabling
$300 billion
worth of commerce

Top 10 focus areas

The top 10 focus areas of our Business Owners*

  1. Increase profitability
  2. Increasing business growth
  3. Attracting and retaining new customers
  4. Improving workforce productivity
  5. Keeping pace with competition
  6. Reducing operational costs
  7. Attracting and retaining employees
  8. Improving quality of products and processes
  9. Managing uncertainty
  10. Driving innovation





*Source: techaisle.com

Your current payments setup

Let’s talk about your current payments setup

What’s working? What’s not?

Talk to me about the environment in which you’re taking payments today.

How fast do you receive your funds today?

How are you using your payments data to grow your business?

How can we help you?

Our payment solutions help

Our payment solutions are designed to help you:

Grow your business


Omnicommerce

We can ensure you’re open and visible in ALL payment environments.


Expanding Digital Presence

70–80%
of people research a company online BEFORE visiting a small business or making a purchase with them.



How do you utilize the internet to increase customer awareness of your business?

Can customers find your business online? If they do, what will they see?



Source: Blue Corona

Reputation Management

Online Reputation Management

31%
more is spent by customers on a business with excellent reviews.



Source: Invesp

13%
of consumers will not consider using a business that has a 1 or 2 star rating.



Source: SearchEngineLand



How do you manage unfavorable online reviews and engage those customers?

Text, Email, Gift & Loyalty

Text, Email Marketing, Gift & Loyalty

Repeat customers spend
67%
more than new customers



Source: Business.com

5%
increase in customer retention
produces more than a
25%
increase in profit.



Source: Bain & Company


How do you engage and reward new customers to turn them into repeat customers?

How do you notify your preferred customers of upcoming sales and special offers?

Save time & money

Statement
Analysis

Our complimentary statement analysis service identifies hidden fees and unnecessary expenses with your current processing service.


Does your current processor keep you informed of any changes to the pricing of your service?

Rate
Optimization

With Interchange Optimization, we can ensure your card transactions can qualify for the lowest possible rates.



Does your current processor take advantage of preferred Interchange rates to minimize your processing cost?

Fast
Funding

Get same-day funding credit/next-day funds availability to your U.S. Bank Business Checking account.



How quickly is your DDA credited the funds from your card transactions?

Credit Card
Cost Control

Credit Card Cost Control (C4) allows you to accept credit card payments without the costs of acceptance. Debit card payments carry one flat rate.



Did you know that over
70%
of Americans prefer to use a credit card?

Encore
Rewards

Earn points for taking card payments and for making purchases with a U.S. Bank Business Rewards card.

Payment Insider

With robust reporting and account management capability, our business management tool put the controls of our service in your hands.

Secure Your Payment Data

The Problem

68%
of U.S. businesses have not purchased any form of cyber liability or data-breach coverage



Source: 2019 Cybersecurity Almanac

41%
of businesses have over 1,000 files of sensitive data stored in the clear (unprotected)



Source: ibid

60%
of small businesses who suffer a cyberattack are out of business within 6 months



Source: Cybersecurity Statistics

55%
of businesses typically lack the resources or knowledge to develop a cybersecurity plan.



Source: 2019 Cybersecurity Almanac

The Safe-T Solo Solution

Safe-T Solo is a suite of security features that secure payment transaction data to help protect your business and your customers’ payment information.


PCI Compliance Manager

The PCI Compliance Manager Tool provides proactive support to help merchants complete the PCI DSS Compliance Validation Process.


Products & Solutions

Industry Menu

Specialized solutions to fit your business

 
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Retail

As an industry-leading provider, we help you deliver the exceptional payment experience your customers look for, every time they shop with you.

 

Talech for Retail

Save time with easy inventory organization and view sales reports all on one device

Integrated solution with an inventory management service that syncs across devices. Inventory management includes pricing, tax, discount exclusions, and feature selection within same item (i.e. color, size, etc). Barcode issuance and scanning makes it easy to create an item code, print it, and then scan it at time of checkout. Analytics show sales based on everything from most popular item to sales by employee. Retail App Service works across several devices at once, and syncs across them in real-time.

Poynt

Dual-screened countertop solution for a transparent transaction experience

Accept all payment types, even a few newer ones using QR codes. App store makes it easy to add new functionalities and services as the business grows. Sleek, dual-faced screen that looks good on the counter, or can be used for mobile transactions. Integrated receipt printer, touchscreen on both cardholder and merchant interfaces, and built in card reader makes it easy to take payments on the go.

Tetra

Great for clothing, boutique, or any retail store needing to easily manage multiple products.

The workhorse of payment acceptance. No frills, just functionality. Plus, it comes with optional value added services such as surcharging, gift cards, dynamic currency conversion, and additional security solutions. Comes in desk or mobile versions, and is an easy payment accepting device to attach to an existing payment management system. Highest Security Supports all Payment Options User-friendly and intuitive interface NFC payment enablemet
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Restaurant - Quick Service/Counter Pay

 

Keep your customer coming back with seamless mobile and contactless payment options. We’ll help you efficiently and securely accept payments to reduce waiting and check-out time.

 

Talech for Restaurant

Perfect for cafes or quick service restaurants needing to manage many menu items and attract in store or online orders.

Item/Food management includes pricing, tax, discount exclusions, and feature selection within same item (i.e. food customizations, side selection, add-ons). Order management for kitchen, bar, grill, or other ticket printing of orders. Analytics show sales based on everything from most popular item to sales by employee. Online ordering enables pre-pay and pickup, or pay at pickup options for ordering ahead.

Poynt

Perfect for cafes or quick service restaurants needing to manage many menu items.

Accept all payment types, even a few newer ones using QR codes. App store makes it easy to add new functionalities and services as the business grows. Robust catalog app to store hundreds of items, products, and modifiers for easy organization. Sleek, dual-faced screen that looks good on the counter or can be used for mobile transactions. Integrated receipt printer, touchscreen on both cardholder and merchant interfaces, and built in card reader makes it easy to take payments on the go.

Tetra

Great companion for new setups or existing integrations looking to update their card accepting device.

Utilize a dedicated and secure reader that accepts swipe, chip, contactless, mobile wallets and more payment types.Include optional value added services such as surcharging, gift cards, dynamic currency conversion, and additional security solutions. Comes in countertop or mobile versions, and is an easy payment accepting device to attach to an existing payment management system.
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Restaurant - Casual & Fine Dining

 

Offer fast, secure payment acceptance at the bar and the table. Our cloud-based payment solutions enable a better guest experience while allowing you to increase table turns while keeping payments secure.

 

Talech for Restaurant

Great for large restaurants or chain establishments needing advanced restaurant capabilities like bar management, split checks, and table layout.

Item/Food management includes pricing, tax, discount exclusions, and feature selection within same item (i.e. food customizations, side selection, add-ons) and view real-time analytics Order management for kitchen, bar, grill, or other ticket printing of orders. Easily transform Moby tablet from a countertop solution to a mobile pay at table/aisle reader. Integrated table layout and position management to organize servers across restaurant sections. Online ordering enables pre-pay and pickup, or pay at pickup options for ordering ahead.

Tetra

Great option for table-side payments, and can help generate greater tip revenues.

Utilize a dedicated and secure reader that accepts swipe, chip, contactless, mobile wallets and more payment types. Include optional value added services such as surcharging, gift cards, dynamic currency conversion, and additional security solutions. Comes in countertop or mobile versions, and is an easy payment accepting device to attach to an existing payment management system.

Poynt

Great for large restaurants or chain establishments needing advanced restaurant capabilities like bar management, split checks, and table layout.

Accept all payment types, even a few newer ones using QR codes. App store makes it easy to add new functionalities and services as the business grows. Sleek design that can be mounted to a counter or taken anywhere the cardholder is. Integrated receipt printer, touchscreen on both cardholder and merchant interfaces, and built in card reader makes it easy to take payments on the go.
 
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Business to Business

Make it easy to accept payments anytime, anywhere with flexible solutions that scale with your needs.

 

Converge Billing and Invoicing and Level III

Great for service oriented businesses that actively quote or bill for items/services rendered.

Flexibility
Virtual Terminal enables you to manually enter payments given to you in-person, over the phone, or the through the mail.
Optimize cash flow
Make recurring billing seamless for you and your customers while avoiding customer service calls to update payment information.
Streamline billing and invoicing
Email quotes, invoices, and payment reminders directly to your customers. Receive customer payments through a dedicated payment portal tied to the invoice.
Grow global, stay local
Expand your market to foreign audiences by issuing invoices for payment in their currency with funding in your own currency.
 
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Healthcare

Industry-specific solutions that enhance healthcare payment and revenue cycle processes, strengthen cash flow, and minimize your collections risk with streamlined point-of-sale payments.

 

Payment Navigator Medical Office

A Web-based payment tool that improves up-front collection of patient payables and reduces bad debt.

Enable Online Payments
Allow patients to make online payments, set up a digital wallet and sign up for eStatements
Cut Processing Costs
Decrease paper processing costs, reduce patient phone calls and eliminate manual posting
Get Started Quickly
Leverage Payment Navigator Medical Office’s Patient Portal to deliver a robust solution with flexible integration options that fit your workflow and quickly enable online payments
Get Online Payments With Your Existing Workflow
Track all of your patients’ online payment activity with transaction level detail, summary and detailed reporting. The only payment solution with posting and reconciliation detail all on one platform.
 
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Mobile/Service

Take payments from clients and customers in your office or on the go: explore our range of seamless, efficient payment solutions that can run on WiFi or cellular connection.

 

Converge Mobile

Great for smaller businesses that cater to where their customers are. Professional services, pop-up shops, and delivery for example.

Customizable
Preset tax rates, include discounts or add gratuity to any transaction.
On-the-Go
Use it as your primary point-of-sale (POS) solution or as a back-up. Take payments anywhere your business takes you. Simply download the app, pair it with one of the supported card readers, and you’re ready to go.
Worry-free
If your customer’s card isn’t swiping, enter details into the app. Receipts can be printed using one of the available portable printers or emailed to customers.
Security
Converge Mobile with Safe-T provides a layered approach to data security while offering card data breach protection in the event of an incident.

Poynt 5

Wireless, handheld smart terminal designed for a fast, easy, and delightful mobile checkout experience. Customizable and scalable, offering easy integration with many existing POS systems.

Ultra mobile
Poynt 5 is a full-featured, Wi-Fi capable handheld device that can work standalone or with your Poynt Smart Terminal and Poynt HQ.
Room for growth
Built to evolve with your business with a robust apps marketplace and expandable with up to 10 devices supported through one smart terminal.
Valuable insights
Simple, powerful dashboard with reporting and analytics to help you run your business, even when you’re on the go.

Poynt

Great for businesses that cater to where their guests are and can process payments on the counter, in-line, or on the go.

Accept all payment types, even a few newer ones using QR codes. App store makes it easy to add new functionalities and services as the business grows. Sleek design that can be mounted to a counter or taken anywhere the cardholder is. Integrated receipt printer, touchscreen on both cardholder and merchant interfaces, and built in card reader makes it easy to take payments on the go.
 
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Non-profit

Achieve your donation goals and streamline your fundraising efforts with a fully integrated payment solution that enables your organization to accept payments in any environment needed.

 

Converge Omnicommerce

The solution that lets you do business better whether it is in-store, online, or on-the-go.

Enable payment acceptance online, in-person, and via mobile devices. Advanced security solutions include encryption, tokenization, and fraud rules to secure card data. Our powerful API offers flexible integration options and the user interface is simple to navigate. Scale without a major upfront payment solution investment.